"Everything You Need to Know – Your Questions, Answered!"
Yes! Most of our products are designed to work on all hair types. However, some items may be particularly beneficial for specific hair types. For example, our Curl Defining Brush is especially great for enhancing and styling curly hair.
Our products are thoughtfully designed to meet the highest quality standards. They are primarily manufactured in Asia, where we work with trusted production partners to ensure excellent craftsmanship, innovative technology, and strict quality control. Each product is carefully tested to deliver the best results for your hair care needs.
We partner with reliable shipping carriers, including USPS, Australia Post, Canada Post, Royal Mail, EVRI and more, to ensure timely and secure delivery of your orders.
We accept all major payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay.
At the moment, we do not offer expedited shipping. However, we do provide an insured shipping option at checkout for added protection and peace of mind. This ensures that your order is covered in case of loss or damage during transit.
Once your order is shipped, you’ll receive a confirmation email with a tracking link to monitor your delivery in real time. You can also track your order anytime by visiting our Tracking Page here: Track My Order. Simply enter your order number and email or your tracking number to check the status of your shipment.
While very rare, if your item is confiscated due to local customs regulations, we recommend reaching out to your local customs office. Unfortunately, we are not responsible for items seized by customs. Reach out to our customer support team to see if we can help depending on your situation.
If you’re not satisfied with your purchase, we offer hassle-free returns. Please visit our Refund Policy page for step-by-step instructions and eligibility requirements. Items must be returned in their original condition within 30 days of delivery.
At this time, we do not offer prepaid return labels. The cost of return shipping is the customer’s responsibility unless the item arrived damaged or defective.
Yes defintely you can find our tutorials on here
Most of our products can be packed in your check-in luggage, but we always recommend checking airline regulations, especially for electronic devices or heat styling tools, to ensure compliance.
