Sustainable Shipping
We ship products directly from the supplier to you. This approach significantly reduces carbon emissions and costs, allowing us to offer free shipping. By choosing this method, we cut carbon emissions by at least 50% 🌱.
Import Fees
Please note that import fees may be charged upon delivery, depending on your location. These fees are not covered by Numoya, and we will not refund these amounts.
Delivery Times
Due to our direct shipping model, the average delivery time is 2-12 business days.
COVID-19 Notice: Delivery times may be longer due to measures against the COVID-19 virus. There may be unexpected delays beyond our control, but we are committed to delivering your order as quickly as possible. We apologize for any inconvenience this may cause.
Free Shipping
We offer free shipping under the following conditions.
Shipping to Australia & New Zealand: Free shipping above $50. Below $50 you will be charged a $10,45 shipping fee.
Shipping to the United Kingdom: Free shipping on all orders
Shipping to United States & Canada: Free shipping above $50. Below $50 you will be charged $10,45 shipping fee.
Questions About Your Order?
If you have questions about your order, please check our FAQs or email us at support@numoya.com.
Tracking Your Order
After placing an order, you will receive a tracking code within a few days. This code becomes active approximately 3-5 business days after issuance, as it processes through multiple systems. Use this code to track your delivery updates. Click here to view delivery updates.
